After you place your order, we’ll ship your products from our warehouse within 1-2 business days. Once shipped, you'll receive a tracking number via email so you can follow your package.
If your package is taking longer than expected, you may need to contact the shipping service and provide your tracking number for more details. Please email us at help(@)mybaser.com or chat with us if you did not receive a tracking number.
Need help deciding?
Read our Guides
Guide yourself to the right shade
Fancy a chat?
We’re happy to answer your questions.
Compare Baser
How does baser compare to traditional bases?
Enjoy your time outdoors
Secure in the knowledge that your parasol is secure!